We are following GDPR. Which is The Data Protection Act requirements on how we collect and handle information about you as a customer to NORRSKEN Jackets.
How do we use your personal information?
Social Security Number
We will only process your social security number when it is clearly motivated for the purpose, such as when you place an order online. Usage may also occur when it is necessary for safe identification or if there is another rational reason.
Orders / Purchases
In order to handle your order and purchase online, we will need to store some of your personal information. This include: name, social security number, contact/billing/delivery details and payment information. This information will be saved during completion of the purchase and and thereafter only for the purpose of handling any complaints or warranty matters.
In order to provide you with great customer service, we will need to store some of your personal information during the process of your service errand. This include: name, contact/delivery details, order history and case specific information.
Competitions, Benefits and Offers
To handle your benefit, offers and participation in competitions/events we will need to store some of your personal information. This may include: name, age, order history and contact/delivery details. We will keep this information to improve your experience until you ask us to delete your information.
For how long do we save your personal information?
We will never save your personal information longer than is necessary for each purpose. You will see more about the specific storage periods for each purpose above.
What rights do you have?
You have the right to request a registry extract and take part of the information about you which we have saved. If you want to change any information our customer support will gladly do that for you. Such a request may occur if, for example, when the data is incorrect. You can also request that we delete the information that we have saved about you, if the data is no longer necessary for purchase or service compilation.